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We are monitoring your reports

January 2, 2011

Happy new year everyone!

First off, we thank you for your feedback. The information you send us is valuable and we will continue to make improvements based on your feedback. So, please send us your suggestions.

We are monitoring your suggestions and are taking them seriously. If there is any need to update our software, we will do so.

There are two main concerns we’ve been seeing pop up in the past week:

1. Trial period countdown problems: This is due to inappropriate use of the year-end calendar for the countdown. We are patching this and will have an update soon.

2. One of our apps is receiving reports of Memory Allocation leading to Exception. We are investigating this issue and will update our SDK to latest Google SDK version suggested by Google. Some Android devices have very limited memory available: when you see an Exception due to memory problem error, please send us your device type so we can look into it.

Our suggestion to avoid Memory problems: If you have multiple apps running in the background, please close them all if possible for our games to run better. You can use “Task Killer”, a free application, to monitor what apps are running in the background.

For your input about Slot Machine’s reel spin being not so smooth. We tested our Apps on several devices including old devices with slow graphics processors. As a result, we see that devices with slow graphics processors can run about 15 frame per second on our apps, and any animations will not work well. We can’t do anything about hardware issues, however. We suggest downloading evaluation versions to try out on your device to see how it works before purchasing. We optimize our Apps to support Android version 1.6 and above. Unfortunately, some of the slow devices could not perform well with new optimization.

We do our best to support our Apps, and thank you for using our Android Applications!

One Comment leave one →
  1. January 8, 2011 3:40 pm

    Android will destroyed all ……. 🙂

    you can bulid an papercraft

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